Clicktools is designed to be used across your entire organization by all customer-facing teams. At every interaction, from their first marketing touch to their last support call, you can directly affect customer experience by empowering staff with a complete view of the customer. Integrate the feedback they’ve provided via Clicktools into CRM and your staff has the information they need to provide the best experience possible along the entire customer journey.
Go way beyond surveys.
While our roots are tightly entwined with survey software, traditional surveys only represent a small portion of how customers use Clicktools. To our amazement, customers come up with new uses nearly every day.