81% of companies with strong capabilities and competencies for delivering customer experience excellence are outperforming their competition. Source: Peppers & Rogers Group, Customer Experience Maturity Monitor, 2009. How can your enterprise be sure that you are truly delivering that strong customer experience? Partnering with Clicktools can bring you that peace of mind. Clicktools is the leader in service surveys but can provide so much more. Clicktools can be used across your whole organization to:
Every department in your organization is in the customer service business. A holistic approach to managing all your teams toward the same objective creates clarity and teamwork. Clicktools can be part of that team; see our live demo today.
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