"Although your customers won’t love you if you give bad service, your competitors will.”- Kate Zabriskie. Your enterprise does not operate in a vacuum. You must know where you stand compared to your competition. One reliable way to gain an understanding of your viability this is through your Net Promoter Score®. But to fully understand this score, you must compare it within your industry and against direct and indirect competitors. This is where Net Promoter Score Benchmarks and Clicktools comes in. Clicktools will:
There is no reason to go it alone, not when Clicktools can provide every facet of your survey application program. Millions of surveys are available at your fingertips. But the survey is just the first step. Clicktools will be with you throughout the entire journey, implementing effective change based on your NPS score and accompanying benchmarks. Your best guess will not cut it. Try out our live demo of Clicktools and track real results.
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