A quick web search of the key words "Customer Service Feedback Survey" yields about 17,200,000 results (0.57 seconds). You certainly have many options. How do you know where to turn, what is a valuable and credible site to choose? Let companies like Intel and Hewlett-Packard point you in the right direction: they choose Clicktools. Clicktools can offer you a variety of research-based survey questions and question types based on your survey objectives. With Clicktools, you can be assured of:
70% of buying experiences are based on how the customer feels they are being treated. Source: McKinsey. A well executed customer service feedback survey is another opportunity to make a customer feel like he/she is a priority. Clicktools can provide you all the tools to create that last positive interface with your clients. Our live demo can show you how.
Navigating the Alphabet Soup of Survey Methodologies
Why Marketers Can?t Live Without Surveys ? 8 Survival Tactics
Profiting from Customer Experience