Clicktools for AppExchange

Service & Support

Clicktools for AppExchange helps you to deliver a superior customer experience.

Post Case Surveys
Capture simple or complex feedback immediately a case is closed. And, uniquely to Clicktools, capture the information in the bext place - directly against the case itself. Complete surveys by phone or email - the choice is yours.
[See a webinar here >>]
 
Web2Case
Clicktools provides a cost effective alternative to the standard web2case functionality in salesforce. No code development, no hosting and it can work easily with any customizations you have made as well as be run from within any intranet or customer self-service portal. You can have a web2case page up and running in less than 5 minutes.
 
 

Additional Service & Support Resources 
BottomLine Technologies Case Study
Case/Support surveys webinar