As it becomes increasingly critical to respond in real-time to customer feedback, many companies are leveraging Salesforce as the central solution to manage this. But because Salesforce is such a robust platform, it’s best to follow expert best practices to streamline how you integrate and work with that data. The end result is improved customer experience across your organization—in other words: happier, more satisfied customers.
DOWNLOAD this guide for insider tips on how to:
- Collect feedback and enhance the single view of the customer by integrating responses into Salesforce.
- Follow a six-step action plan to improve customer experience with feedback in Salesforce.
- Apply technical best practices from the Clicktools experts to best manage feedback data in Salesforce.
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