Release Preview — SURVE Availability & New Features
Clicktools customers, we wanted to let you know in advance that this coming Monday, December 15, 2014, you will discover an important software release that provides access to the beta version of SURVE, the brand new look and feel of Clicktools. This is a tremendously exciting update that propels the solution you know and love into a new era of feedback in CRM. You can access the SURVE beta at your convenience and may switch back to your former Clicktools view at any time, until the official SURVE launch in 2015 (estimated within Q1). Please look for complete details and help in your inbox and across social media channels on Monday!
To entice you to use the newly designed interface, we’ve enriched it with some cool features, only available in the SURVE version of your product.
COMING 12/15/14 — New features in SURVE only:
- New User Interface and User Experience: The much-anticipated new SURVE interface will be ready for use on 12/15/14! Take advantage of the sleek new look of SURVE for greater ease-of-use in building and deploying surveys. In the new interface, you’ll find an improved navigation flow, streamlined menu structure, and a simplified, visually pleasing flat design.
- Instant Charting: See a real-time analysis of how your survey questions are performing with new and improved charting. This feature allows you to act on results faster to keep customers engaged and loyal.
- Offline Surveys: Increase response rates by allowing survey responses even when an internet connection is not available. Especially useful if you have customers or service reps who frequently work in offline settings, they can now answer surveys without a web connection and you’ll still centralize the results in CRM, as soon as they’re uploaded (back in internet range).
- Export & Publish: Enjoy easier report creation using this new combination of “export and publish.” Located in the Analyze tab, you simply access the Report wizard to create a new report.
Please Provide Feedback
We’re unveiling SURVE as a beta release, so that you can provide input and help us make the market-ready version perfect. We value our customers’ opinions above all else and really want your stamp of approval before we make this product widely available. We look forward to your input! If you have questions now, we welcome them at firstname.lastname@example.org.