Reason #3 to see Clicktools at DF14 — Strategic Insight
For the next three weeks, we’ll peel back the cover on the future of Clicktools and why our customers will be uber-equipped to collect, centralize, and act on feedback, leveraging the power of CRM. As you plan your DF14 must-do list, here’s another reason to stop by the Clicktools booth in the Cloud Expo (N1925).
Reason #3 to VISIT THE CLICKTOOLS BOOTH at DF14 — STRATEGIC INSIGHT
Clicktools provides strategic insight with built-in reporting and charts that helps you make sense of feedback and use it to improve customer experience. Available as an add-on feature, Clicktools Text Insight is the world’s first, out-of-the-box, VoC text analysis solution integrated with CRM. Text Insight delivers instant intelligence into the wants and needs of your customers by analyzing written survey responses.
Useful features include:
- Improved reporting that offers out of the box, real-time analysis, including new charts that show how your survey questions are performing.
- Clicktools Text Insight allows you to quickly understand why customers, happy or sad, score the way they do, ultimately giving you the knowledge you need to improve customer service.
- Clicktools Text Insight also reduces cost and time in understanding which feedback to respond to first. No need to read every comment any more.