Product Tips: Forgotten Your Password?
You know you’ve had a great holiday when you get back to work and can’t remember any of your passwords.
In Clicktools, if you have a Principal role, you can determine what happens after 3 consecutive unsuccessful login attempts. You can:
- take no action
- lockout the account for a given period of time
- lock the account permanently until a user with a Principal role unlocks the account
The Lockout Policy may be set at any time by a Principal using the Organisation: Preferences menu. To unlock a locked user account a Principal user must:
- Click Administration on the main menu
- Click Users
- Click the User Name
- Click View
- Click the Unlock button.
Don’t forget! Once logged in, if there is no activity for a 30 minute period, you will be automatically be logged out.
Happy New Year!
Rose Cruse, Product Manager