Product Tips – Document Upload – How to and how big?
Did you know in Clicktools there is a question type for uploading documents?
You can also upload multiple documents within a single Clicktools survey, as long as the 5 MB per page limit is not exceeded.
So how big is 5 MB? It’s approximately the same as a five-minute MP3 music file or around 100 photos, or 100 pages converted to PDF. Get the idea? One trick to staying within the limit is to add a page break between each of the document type questions. From a practical perspective, the bigger the survey, the longer it will take to submit, and more of your storage bucket you will use up.
If your documents are too big, you can also try compressing them before upload. There are several tools out there that do this, such as WinZip. In Clicktools, you could also add some guidance into your question text to help respondents meet the file size criteria.
Our usage policy gives you plenty of room to play with document upload. Just keep the file size limit in mind and you’ll do just fine!