Product Tips – Do You Have Enough Storage?
To see how much storage you have, head to the Administration area of Clicktools.
Note: You’ll need to be a principal role to check this.
If it doesn’t look like you have enough storage or email tokens you have two options:
a) Delete some old surveys or responses that you no longer need. Check out this posting on deleting content: http://blog.clicktools.com/2011/12/product-tips-out-with-oldin-with-new.html b) Speak to Clicktools about obtaining additional storage and email tokens. You may need to switch to a different license, but we are here to help and make any transitions as easy as possible.
Either way, this story has a happy ending. You’re clear on the right amount of storage and ready to launch your survey to the delight of the Marketing VP and your customer base. Now, you can focus on analyzing your results, responding to feedback, and ultimately, improving customer experience!