Product Tips: Choosing Question Types
Clicktools supports many different types of questions. In order to determine the type of question you want to use in a survey, you should start by thinking about how you intend to report the results of your survey.
Are you going to be analyzing and reporting your survey results in Clicktools or Salesforce or perhaps even both? What format do you need to store responses in to make sure you can produce the analysis and reports that you require?
Some question types have restrictions to the number of options and criteria. These restrictions may lead you to opt for a different question type.
The ‘Analysis Presentation’ column shows the kind of chart/table that is depicted in the results area of Clicktools for each question type.