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 Clicktools
improves
Customer
Experiences 
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| News Archive |
| 2007 |
| 11th November 2007 |
Clicktools has been actively involved with the UK Customer Experience Awards since their inception. This year's winners are featured in a special 16 page Award's Supplement of the Sunday Times [pdf] |
| 11th May 2007 |
UK Customer Experience Awards, powered by Clicktools, are launched [more] |
| 24th April 2007 |
Salesforce Incubator coverage in Business Week [link] |
| 24th April 2007 |
Screencast on Clicktools for Appexchange by Steve Andersen from One North West [link] |
| 12th March 2007 |
Rackspace Survey Reveals SaaS Customers Demand Application Availability [link] |
| 20th February 2007 |
Clicktools for AppExchange Product Review by Infiniti Research [link] |
| 2006 |
| 10th November 2006 |
Clicktools @ Dreamforce '06 [more] |
| 5th October 2006 |
September '06 New Functionality Available [more] |
| 4th September 2006 |
See us at Dreamforce '06 in San Francisco [link] |
| 1st September 2006 |
Catch us at the Salesforce CRM Success tours in London, Sydney and Melbourne [more] |
| 18th August 2006 |
New Functionality roundup [more] |
| 17th August 2006 |
IDeas use Clicktools for AppExchange to extend customer offering [link] |
| 11th August 2006 |
Clicktools customer O2 best for Online Customer Service Experience [link] |
| 1st August 2006 |
'What Not To Do With Net Promoter'. Clicktools customer Mellon in Business Week [link] |
| 23rd June 2006 |
AppExchange Success. Information Age article [link] |
| 21-22nd June 2006 |
See us at Customer Strategy & Management at the NEC [more] |
| 5th May 2006 |
See us at Salesforce.com's AppForce day - May 24 2006, Palace Hotel, San Francisco [link] |
| 30th April 2006 |
March '06 New Functionality Available [more] |
| 2005 |
| 16th November 2005 |
November '05 New Functionality Available [more] |
| 14th November 2005 |
Clicktools deployed in interesting industry survey. Rackspace carried out a survey amongst some of its 17000 customers to determine perceptions and preferences for processors in their servers.[link] |
| 1st October 2005 |
September '05 New Functionality Available [more] |
| 8th August 2005 |
Software as a service - not just another name for ASP [more] |
| 11th July 2005 |
June '05 Functionality Available [more] |
| 4th May 2005 |
Clicktools is Salesforce Ready [link] |
| 21st March 2005 |
March '05 New Functionality Available [more] |
| 1st February 2005 |
Clicktools reviewed by Tim Macer for Research Magazine [view] |
| 14th January 2005 |
Clicktools - MySQL partnership case study [view] |
| 12th January 2005 |
David Jackson (MD, Clicktools) has been chosen to present at the 2005 BIG conference. BIG is a sub group within the MRS and focuses on B2B research. David will be presenting "Best practices in Understanding and Measuring the Customer Experience" as part of the "Understanding the B2B customer" stream. [website] |
| 2004 |
| 2nd November 2004 |
In the Dark: What Boards and Executives Don't Know about the Health of Their Businesses. A report from Deloitte Touche Tohmatsu in co-operation with the Economist Intelligence Unit, based on a survey run using Clicktools [more] |
| 1st September 2004 |
Major new functionality including Alert Management and publish to PDF available [more] |
| 19th July 2004 |
WebAbacus & Clicktools join forces for unique market offering [more] |
| 5th July 2004 |
'ASP tools up to build channel' Computer Reseller News article [more] |
| 19th May 2004 |
Clicktools launches 'powerful yet affordable' feedback management product - leading industry body signs agreement [more] |
| 2003 |
| 28th October 2003 |
Over a third of UK businesses in the financial services sector admit to collecting their customer service data less than twice a year, with over 20% having no formal system in place at all. [more] |
| 20th October 2003 |
IBM and The Economist Intelligence Unit use Clicktools for Global CEO Survey |
| 30th June 2003 |
Rockwell Automation (EMEA) signs Clicktools as part of commitment to client satisfaction [more] |
| 12th May 2003 |
Clicktools choose Rackspace fanatical hosting |
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| Copyright © 2007 Clicktools Ltd. All rights reserved. |
