June release: Multimode deployment options and more
On June 14, we enhanced the Clicktools application to include additional deployment options to our existing multi-mode approach. This solution update includes:
- IVR deployment to complete surveys over the phone
- SMS deployment to send mobile survey links to smart phones
- SMS alerts to receive important notifications
- Litmos deployment to send follow-up surveys to people who have taken an online training course
This may be a new concept for some but it is what Clicktools has been offering for years. Multi-mode simply means that a single survey can be deployed in many different ways without having to create many different surveys. Most importantly, one survey doesn’t have to take hours or sometimes weeks to consolidate reports and there is only one survey to maintain.