Introducing the new Clicktools website
Better Customer Experience is Your Biggest Competitive Advantage.
Have you checked out the latest evolution of the Clicktools website? As a CallidusCloud company, it was time for us to align with the broader brand and mature our message to that of a larger, publicly traded enterprise. We’re still the customer-obsessed company you know and love, and will continue to serve you as such, but we’ve made some significant changes to our brand.
We hope the website spurs meaningful discussion on these topics:
- It’s all about improved customer experience. As you look through the new site, you’ll see that we’re striving more than ever to help your organization streamline the entire customer journey. Whether you’re in marketing, sales, customer support / service, HR, training, or any other department — the Clicktools solution can help you enhance the single view of the customer to understand and serve them better across the organization.
- Transform customer feedback into profit. The business benefits of a great customer feedback program could not be more clear. As you use Clicktools to drive improvements in customer experience and engagement, you will in turn increase retention, upselling, and advocacy. This translates directly into financial advantage against your competition.
- Turn up the volume on the voice of the customer. As you sharpen your customer focus and continue to leverage Clicktools and CRM, the entire organization gets smarter and more sophisticated in dealing with customer issues and needs. The feedback you receive from your Clicktools surveys, call scripts, and web forms can be strategically analyzed to improve your internal processes, as well as product and service offerings.
We hope you go explore the new site! Please share your feedback in the Comments box below.