Join Clicktools for this Dreamforce Session
The New Rules of Loyalty: Why Customer Feedback Belongs in Salesforce
Thursday, October 6, 3:00 PM – 3:40 PM
Palace Hotel, Telegraph Hill
Today’s customers demand high quality relationships. They need targeted, personalized interactions that make them feel valued in order to stay loyal to your brand. The only way to manage the complexity of these relationships is the powerful combination of a feedback platform and Salesforce. Join us to see how leading organizations have automated their feedback workflows to keep customers captive and engaged. Learn how to implement real-time action on survey feedback from Salesforce, create C-Level reporting on customer satisfaction, and make strategic changes in the organization based on real data.