Clicktools To Sponsor Four Major Customer Experience Conferences
POOLE, UK, 2 April, 2012 – Clicktools, the leading provider of SaaS solutions that leverage CRM to collect, centralize, and act on customer interactions, announced today that it will sponsor four major customer experience conferences this spring: Big Ideas, SugarCon, Customer Response Summit, and Cloudforce London.
“As a leader in measuring customer experience and satisfaction, Clicktools is proud to be an integral part of so many events focused on the customer journey,” stated David Jackson, Clicktools CEO and Voice of the Customer expert. “We are all striving to provide the best possible service for our customers, and conferences such as these help us discover some of the newest trends and brightest ideas in customer experience management.”
Clicktools will sponsor Big Ideas Europe 2012, which will be held April 17th & 18th at the Hilton Tower Bridge in London. The event focuses on three key ways to measure customer success in the B2B space: accelerating adoption, increasing productivity, and generating value.
From April 23rd until April 26th, Clicktools will be a sponsor of SugarCon in San Francisco. SugarCon is the annual trade show hosted by open-source, web-based CRM solution provider SugarCRM. The conference will be held at The Palace Hotel.
In May, Clicktools is sponsoring the Emerging Customer Response Channels Customer Response Summit 4 in Austin, Texas at the Hyatt Regency. Produced by Execs In The Know, a division of M.E.R., CRS4 is designed to take an in-depth view into the various steps of the “Customer Engagement Process” and “Social Collaboration”. The event takes place from May 9th through May 11th.
On May 22nd, Clicktools will sponsor the Cloudforce Social Enterprise Tour at the ICC London Excel. Produced by salesforce.com, this conference will focus on leveraging social media to connect with customers and employees like never before.
Clicktools provides SaaS solutions that leverage CRM to collect, centralize, and act on customer interactions. Since 2001, Clicktools has helped organizations of all sizes and across industries improve customer experience. Thousands of marketing, sales, and support professionals worldwide use Clicktools to collect information through surveys, scripts, and forms; centralize the data in CRM; and act on insights to deepen customer relationships. Notably, Clicktools was the first survey provider to integrate with Salesforce™ and was an original member of the AppExchange®. The company is privately held with headquarters on the South Coast of England and a US-based office in Phoenix, Arizona.