MEDIA ANNOUNCMENT: Clicktools Releases SURVE, the New Name and Look of Clicktools Survey Software
Application to deliver improved user experience, greater insights, and offline deployment
Phoenix, AZ, US | Poole, England, UK – This week marked the release of beta access to SURVE, the brand new look and feel of Clicktools. SURVE propels a widely used solution, Clicktools, the leading cloud survey software for business since 2001, into the next generation of customer feedback solutions. SURVE leverages the reputation and popularity of Clicktools, while advancing the application’s design and functionality to allow greater ease in collecting, centralizing, and acting on feedback integrated with CRM.
The design motivation behind SURVE was to make the solution’s powerful functionality simple to use. Complex tasks have been streamlined using menus and wizards that guide users through clear sets of steps. Reporting and charting have been completely overhauled to provide deeper insights and understanding of survey responses. Also, SURVE enables survey responses in offline mode, a key feature for organizations offering surveys or forms in areas where a reliable internet connection is not available.
SURVE is available in beta for existing Clicktools customers. Demos are available by request.
- New User Interface and User Experience: SURVE delivers greater ease-of-use in building and deploying surveys. The interface provides an intuitive navigation flow, streamlined menu structure, and a visually pleasing flat design.
- Instant Charting: SURVE’s improved charting enables real-time analysis of how survey questions are performing, offering greater insight and flexibility as to what the results mean and an increased ability to manipulate data.
- Offline Surveys: SURVE allows responses even when an internet connection is not available, for example, in distribution warehouses and/or rural areas. Results can then be centralized in CRM, once the device is back in internet range.
- Easy Report Creation: SURVE facilitates fast, meaningful reporting. The Report Wizard gives users increased control over what data they want to see when exporting and publishing responses.
SURVE Documents & Screenshots
Since 2001, Clicktools has developed cloud applications that integrate with CRM to help businesses better understand and serve their customers. Hundreds of companies rely on Clicktools’ flagship offering, SURVE, the premium survey software for business, to integrate customer feedback in CRM. Syncfrog, Clicktools’ low-cost, intelligent data loader, empowers non-technical users to centralize data from multiple cloud applications. The company is headquartered in Poole, England, UK with US offices in Phoenix, Arizona. Clicktools is owned by Callidus Software Inc. (NASDAQ: CALD), which operates as CallidusCloud®, the leading provider of sales and marketing effectiveness software.
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