Astadia Chooses Clicktools to Provide Surveys for Clients
Astadia, a pure-play Cloud computing integrator and a top Salesforce.com partner, today announced its partnership with Clicktools, a Salesforce.com partner and provider of software to integrate surveys and scripts with CRM.
In today’s competitive environment, companies are finding it vital to receive feedback from their customers. Surveys are a critical way to measure customer satisfaction and loyalty, which in turn drive retention and repeat business.
“As we expand contact center business, we find more and more clients needing a robust survey solution integrated with Salesforce.com,” said Ron Goldman, VP of Service and Collaboration Cloud for Astadia. “We found Clicktools to be the most feature-rich, flexible and cost effective solution available.”
As a result of the partnership, Astadia will discontinue and stop supporting the Astadia Pollzter survey solution and recommend that Pollzter customers migrate to Clicktools.
“The global Astadia team has some of the top Cloud management consultants available,” said David Jackson, CEO, Clicktools. “The partnership re-enforces Clicktools’ position as the leading provider of surveys for Salesforce.com customers and will allow Pollzter customers to begin using Clicktools to improve their customer experience.”