Announcing Facebook to CRM
Clicktools is pleased to announce that you can now put a Clicktools form/survey on to a Facebook fan page. It’s easy to set up and means that you can capture and pass information from Facebook straight in to Salesforce, Sugar, Oracle, or (very soon!) Microsoft Dynamics.
We will be sharing more detail on how to do this with lots of examples over coming weeks – you can see just one example on the Clicktools fan page – just click on the ‘Contact Clicktools’ link on the left hand side of the page. This form is a ‘madlib’ style, collects simple details and enables people to request a phone call or email to answer a question.
Immediate examples we can think of are lead forms, raising issues/cases, recruitment, event registration, polls/surveys of the week.
You can access a document that describes how you do this here:
Let us know what you come up with…